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Hunger Games: NYC's Top Food Delivery Websites

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In the battle to sate the hunger of NYC’s workforce, who wins?
May 1, 2012

 

 

 

 

 

Delivery.com

The numbers: Approximately 2,000 restaurants and stores in Manhattan offer online ordering through Delivery.com.

And nearby? Queens, Brooklyn, the Bronx, Staten Island, Hoboken, Jersey City, Stamford

What’s the difference? Delivery.com allows you to order delivery from businesses other than restaurants, including grocers, florists, liquor stores, and pet supply stores. You can also check into restaurants you’ve ordered from via Foursquare.

Any perks? For every dollar you spend with Delivery.com, you earn 25 Delivery Points, which can be redeemed for cash, gift cards, prizes, and charitable donations.

Most popular restaurant: S’MAC (East 12th Street)

Most popular neighborhood: Flatiron/Union Square and the East Village

 

Eat24.com

The numbers: Eat24 has approximately 700 restaurants in Manhattan.

And nearby? Queens, Brooklyn, the Bronx, Yonkers, New Rochelle, White Plains, Hempstead, Edison, Newark, Jersey City, New Brunswick, Hoboken, Stamford, Norwalk

What’s the difference? Eat24 offers a check-splitting feature so you can split the bill between different people, or use different methods of payment. They also offer tons of condiment options, with everything from mango chutney to crushed red pepper.

Any perks? Eat24’s loyalty program gives their VIPs access to discounts and coupons. They also have a CashCoupon program, which gives customers a percentage of their order total credited back to their account. The CashCoupon credit can then be used at participating restaurants.

Most popular cuisine: pizza

Most popular items: cheese pizza, buffalo wings, mozzarella sticks

 


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FoodtoEat.com

The numbers: FoodtoEat.com delivers from approximately 500 restaurants and offers pick up from about 50 food trucks in Manhattan.

And nearby? FoodtoEat.com is concentrating on Manhattan for the moment, but hopes to expand to food trucks in other cities later this year.

What’s the difference? FoodtoEat.com’s main differentiator is that you can also pick up orders from food trucks.

Any perks? With the executive account option, you receive complimentary expense reports.

Most popular neighborhood: Midtown

Most popular order time: 11am to 4pm

 

GrubHub.com

The numbers: GrubHub.com lists more than 3,000 restaurants available for pickup or delivery in Manhattan.

And nearby? Brooklyn, Queens, the Bronx, and Staten Island, plus Hudson, Bergen, Nassau, Westchester, Passaic, and Suffolk counties

What’s the difference? GrubHub offers several sorting features, where you can filter your options by order minimum, delivery fee, and coupons and specials. Their quirky advertisements (you may have seen their cute cutout characters on the subway) and fun social media also makes them stand out from the crowd.

Any perks? Find them on Facebook and Twitter and keep an eye out for their contests, where the prizes include the chance to win money off your orders.

Most popular restaurant: Thai Season, Amsterdam Avenue

Zip code with the most number of restaurants: 10003

 

Seamless.com

The numbers: Seamless has about 4,000 partner restaurants in Manhattan.

And nearby? Brooklyn, Queens, White Plains, Yonkers, Newark, Hoboken, Jersey City, Greenwich, Stamford, Westport

What’s the difference? Seamless wins socially responsible points for having an “environmentally friendly” order option (which means that the restaurant will pack fewer utensils and napkins) and using biodegradable bags.

Any perks? Business solutions include budgets and time restrictions, and the opportunity for employees to enter specific accounting and billing information (such as their department or client number). With their group order system, you can allocate orders, as well as portion out the total cost.

Most popular neighborhood: Midtown West

Most popular order day and time: Tuesday, 12pm to 1pm

 

Delivering to the denizens of NYC has its rewards, but also its drawbacks. Here are some of the more unusual orders these websites have seen:

  • $1,100 worth of champagne (in the middle of the night).
  • A marriage proposal via the special instructions on a pizza order.
  • An almost $5,000 order from a liquor store.
  • One customer wrote, “Please draw a dinosaur on the container” as a special instruction. (The restaurant happily obliged.)
  • A customer asked one customer support rep to help him shave his back.

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Author Information:

Michelle Court is the managing editor at The New York Enterprise Report. She can be reached at mcourt@nyreport.com.