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I’m a big believer in employee training and professional development. Typically, when an employee returns from a seminar or workshop, they are excited and want to implement new ideas. However, after returning to the day-today activities in the office, those new ideas—and the employees’ enthusiasm—fade away. How can I ensure that the training my employees receive stays with them?
—Anonymous
Pamela S. Harper is founder and president of Business Advancement Inc., a firm that helps companies accelerate progress toward their key business objectives. She is also a professional speaker and author of the book Preventing Strategic Gridlock (Cameo Publications). For free “e-tips” visit www.businessadvance.com.

