A month ago I stopped by M5’s 10th Anniversary Party. The first thing that struck me was this huge wall with all fo their client’s logos. What I like about this is it allows their clients to “do the bragging” for them.
At my company’s second Customer Intelligence Gathering (CIG) on Tuesday June 8, we discussed a number of issues that impede the spread of Customer Intelligence throughout an organization.Some of the roadblocks to be aware of are: “Magic Bullet” syndrome
In early December I published my initial post for NYReport, "I’m Busy". In it, I discussed a common issue for CEOs of always having something to do but the majority of those activities are not creating lasting value for their firms.
I am fascinated, obsessed even with the demise of Al and Tipper Gore’s marriage. Any marriage that can last for 40 years must have a sufficient foundation and it would seem to me that it would be with a very heavy heart that these two would call it quits.What fascinates me is…did they let their sex...
Twitter has been controversial since it launched. I continue to hear people comment:
The latest National Federation of Independent Business Index of Small Business Optimism showed a gain of 1.6 points in May, with a reading of 92.2. While it is the best reading since September 2008’s 92.9 index, it does not indicate that we’re out of the woods.
Here’s my general feeling about new hiring these days: No way, José. The choice for my 30-employee firm, Corporate Rain International, is to not hire now unless we absolutely have to.
One of the sessions that I looked forward to most at the Enterprise Council on Small Business summit was a discussion between two good friends and two stalwarts in the small business community:
As you read through this issue’s special report on sales, it is a great time to think about your pricing. Most business owners I know are always trying to improve their staffs’ selling skills in order to move more products and services to more people, and to increase profits. But pricing can have a...
This week I attended the Enterprise Council on Small Business and one of the takeaways I got was the top five ways you can do to close business faster when selling to business owners:
As I was preparing to write this final installment in the series of 10 ways to grow a bigger brain, I happened to attend my daughter’s college graduation. Cornell University President David Skorton included these words in his address:
Steve Jobs is often cited as the best business leaders in the world, but I place Tony Hsieh, CEO of Zappos.com, right up there with him.
Recently a client emailed me a link to a Google review that was several months old and less than flattering to their firm. You could sense the anxiety and fear in the tone and the seemingly simple question, “can you make this go away?”
Experienced sellers know the importance of asking questions and listening to their prospective buyers
I just had a short call with Tom Hogan of Level 1 Resources, an executive search company focused on finance and accounting professionals. Given what he does, Tom has great insight into the minds of employees.
People want to fall in love. A good salesman should let them.
Recently I was part of a panel presented by Criteria for Success discussing how business owners can transition from the role of the salesperson to the role of the CEO.
With summer near approaching, it is the season that many college students work as interns for business owners. In most cases, the interns work for free or for very little money in exchange for obtaining valuable experience.
Is a business "socially responsible" if it does no harm, follows government mandates, and recycles? Well, doing those things isn't socially irresponsible but these days customers expect more than the bare minimum of "do no harm." They expect positive action. They expect you to make the community...
Last week at NY Report’s “International Business Opportunities” event, I met Wendy Kaufman, president and founder of Balancing Life Issues, Inc.