Renée Evenson
Renée Evenson is a customer service coach and the author of Customer Service Training 101: Quick and Easy Techniques That Get Great Results, available in bookstores and online at http://www.amacombooks.org/. She welcomes comments at www.reneeevenson.com.
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Tuesday, March 23, 2010 - 2:00pmOther
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Wednesday, March 24, 2010 - 8:00am - 10:00amBrooklyn
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Wednesday, April 7, 2010 - 5:00pmManhattan
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